Privacy & Legal

Welcome to the Privacy Policy page of www.theholidaymasters.co.uk We encourage you to read the entire contents as we understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously and make it our highest priority to ensure the security and confidentiality of your personal information

Information we may collect about you

When using this web site we may ask you for some personal information. You are free to decide whether to give this information or not. Some services that we offer may not be available if you do not supply the information requested. We may request personal information in the following circumstances.

(•) When you submit a product enquiry to us.

(•) When you Purchase or reserve a product with us.

(•) When you agree to receive emails about our products and special offers.

Product and special offer emails

If you register to receive emails from us then we will hold your email address and send you information regarding our products. You may choose to opt out of our mailing list at any time by using the unsubscribe link in the emails you receive.

Computer information

We may collect technical information about your computer when you visit our website. This may include your IP address, operating system, web browser software, screen resolution and referring web site.
We do not link any of this computer information to any personal information we hold about you. This information is used purely to ensure our website is built to provide the best experience for you.

How we use this information

When you book or reserve a product with us we will hold the information you submit to process, administer and account for your booking. You should expect to receive an email confirmation from us shortly after you complete your booking or reservation. In addition, we may call you if necessary to fulfill the service offered to you. We may also contact you via SMS/what’s app message.
The information you provide may be passed to third parties as necessary to provide the services requested. These third parties may be located outside of the UK.

How We Disclose Your Information?

We generally do not disclose your information at all. However, in some cases, we disclose the necessary information to third parties for payment processes. We give the required information to the third party to process the transaction. Your email, phone number and mailing address are disclosed in order to complete the procedure. Moreover, we disclose your information as required by law or in case disclosure of your information becomes necessary. For instance, in case of satisfying legal services, we may disclose your information. In protection of our brand, to stay away from any fraud or abusive we disclose your information. In case of taking actions on user’s complaints, we also disclose your information. For safety and security, we own rights to disclose your information.

Product and special offer emails

If you register to receive product emails from us you can expect to receive emails regarding all of our travel services and products. The details you submit to receive this information is not used for any other purpose and will not be shared with any third parties.

Surveys

www.theholidaymasters.co.uk may offer you and other site visitors an opportunity to participate in surveys regarding your experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you receive. Information collected by www.theholidaymasters.co.uk may include your full name, e-mail address, phone number and street address.

Changes to our Privacy Statement

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we would notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice, we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. If you have questions or concerns regarding this statement, you should first contact info@theholidaymasters.co.uk